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Freshdesk AI

4.7

Freshdesk AI streamlines customer support operations with intelligent ticket management, automated responses, and predictive assistance. It helps support teams handle high volumes of inquiries efficiently while maintaining personalized service quality.

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Key Features

  • AI ticket categorization
  • Smart ticket assignment
  • Automated responses
  • Predictive analytics
  • Self-service portal
  • SLA management

Pricing

Free plan available, Growth plans from $15/agent/month.

Alternative Tools

  • Zendesk
  • Help Scout
  • Kayako