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Zoho Desk

4.7

Zoho Desk combines AI capabilities with comprehensive customer service features to deliver context-aware support. It helps teams prioritize, manage, and resolve customer issues efficiently while providing insights for continuous improvement.

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Key Features

  • AI ticket prioritization
  • Automated workflows
  • Predictive support
  • Customer context cards
  • Team collaboration
  • Custom reporting

Pricing

Free plan available, Professional from $14/agent/month.

Alternative Tools

  • Freshdesk
  • Zendesk
  • Help Scout